Here's a clear explanation of how GU99 collects your personal information, payment data, and browsing activity — what it's used for and how it's kept secure.
What GU99 does and doesn't do with your information – in brief.
This section clearly explains what information is collected and why — covering registration details, payment data, device information, and usage history.
GU99 uses your information to manage accounts, process payments, provide support, and keep you informed about promotional offers.
GU99 never sells your data. Information may only be shared with specific service providers or when required by law.
256-bit SSL, encrypted databases, and regular security audits — GU99's multi-layered approach to data protection.
Every user on GU99 has the right to view, correct, or request deletion of their personal data.
Here's a full breakdown of how GU99 uses cookies, which ones are essential, and which ones you can turn off.
Key Takeaways: GU99 does not sell your personal data, does not share it unnecessarily, and stores it with the highest level of security. This policy is the written expression of that commitment.
This Privacy Policy applies to GU99 (gu99.click) and all of its associated services. By registering or using GU99's services, you are considered to have agreed to the terms of this policy.
GU99 believes privacy is a fundamental right. We only collect information that is genuinely necessary to provide you with a better experience. Collecting data beyond what is needed goes against our principles.
This policy explains in plain language what information we collect, why we collect it, where it goes, and how you can control it if you choose to. The entire subject is laid out here clearly, without any complex legal jargon.
This policy applies solely to GU99's own platform. Third-party links or services are governed by their own respective privacy policies.
GU99 collects three main types of information — what you provide directly, what is generated automatically as you use the service, and what is processed during payment transactions.
At registration, we collect your name, mobile number, date of birth, and password. During KYC verification, a copy of your national ID or passport may be requested – this is a legal requirement and also essential for protecting your account.
For payments, your bKash, Nagad, or Rocket number is saved to make future transactions easier. Full bank account or card numbers are never stored directly on GU99's servers.
| Type of Information | Example | Why It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID | KYC & Age Verification |
| Contact Information | Mobile number, email address | Account & Notifications |
| Payment Information | BKash/Nagad Number | Transaction Processing |
| Device Information | IP address, browser | Security & Fraud Prevention |
| Usage History | Betting history, login timestamps | Service Improvement & Support |
Information collected automatically includes your device's IP address, browser type, operating system, and logs of which pages you visited on GU99 and for how long. This data is used to troubleshoot technical issues and prevent fraud on the platform.
GU99 only uses collected information for the specific purposes it was gathered for. No data is used unnecessarily or beyond its stated purpose.
GU99 also monitors responsible gaming by analyzing your betting history. If a member shows signs of excessive gaming behavior, GU99 may proactively reach out to them.
GU99 never uses your data to make marketing decisions that pressure you without your knowledge. If you do not wish to receive promotional messages, you can turn them off from your account settings.
GU99 follows the highest industry standards to keep your data safe — with security measures in place at both the technical and administrative levels.
On the technical side, all data transfers use 256-bit SSL encryption. Stored data is also kept in encrypted format. Passwords are never stored in plain text — only one-way hashes are retained. GU99's servers undergo regular security audits.
On the administrative side, GU99 staff are only granted access to the data necessary for their specific role — no employee can view user data without a legitimate need. Regular data protection training is provided to all staff.
You can also strengthen your account security by enabling two-factor authentication (2FA). Using an OTP or authenticator app at login adds a significant layer of protection to your account.
If you suspect unauthorized access to your account or notice any suspicious activity, contact us immediately at support@gu99.click or reach out via live chat.
GU99's website and app use cookies — small text files stored on your browser or device that help enhance your experience.
GU99 uses three types of cookies. First, essential cookies – these are required to keep you logged in, maintain security, and run the core functions of the platform. Second, performance cookies – these help us understand which pages get the most traffic and where issues may arise. Third, preference cookies – these remember your language or theme settings.
GU99 does not use third-party advertising cookies. You can block cookies through your browser settings, though doing so may affect certain features of the platform.
Every GU99 member has specific rights over their personal data, and GU99 is always ready to help you exercise them.
You can request to know what personal information GU99 holds about you at any time. Contact our support team and the information will be provided within 7 business days. If any details are incorrect, you can request a correction and GU99 will update it promptly.
You may request deletion of your data after closing your account or under certain specific circumstances. However, some information may need to be retained for a defined period due to legal obligations. GU99 will clearly explain the reason when this applies.
GU99 does not retain data longer than necessary. All account information is kept while your account remains active. After account closure, certain data may be retained for a specified period as required.
Transaction data is generally retained for up to 5 years for legal and regulatory purposes. KYC documents may be kept for up to 3 years after account closure. Betting history may be retained for up to 2 years after account closure.
These retention periods are dictated by legal requirements, not by GU99's preference. Once the specified period has passed, your data is automatically and securely deleted.
Cookie and session data is typically cleared within 30 days. Anonymous performance data may be retained longer as it cannot be used to identify any individual.
GU99 may update this Privacy Policy when needed. Members will be notified of any significant changes via email or app notification. Continuing to use the service after changes take effect constitutes acceptance of the updated policy.
The date of the latest update is always shown at the top of the page. If you need a copy of a previous version of the policy, contact our support team.
If you have any questions, concerns, or complaints about this Privacy Policy, reach out to us directly. We typically respond within 24 hours.
For any questions about data protection or privacy, email us at: support@gu99.click – including the word "Privacy" in the subject line will route your message to the relevant team faster.
Awareness of data protection in Bangladesh's online services sector is still relatively low. Many platforms are not transparent about how they handle user data. GU99 aims to change that.
When you provide your mobile number or bKash number on GU99, it will be used solely for payments and account purposes – it will never be passed to any third party, and you will not receive unsolicited calls or messages. This is a promise we make to every member.
Payment data is the most sensitive. GU99 does not store complete card or bank account details directly — these are handled securely through payment processors. bKash or Nagad numbers are saved only to simplify future transactions, and even these are stored in encrypted format.
GU99's technical team conducts regular security assessments. Any vulnerabilities found are addressed promptly, and members are notified when necessary. Compromising on data security is simply not acceptable at GU99.
We collect only what's necessary. Nothing more.
Collected data is used only for the stated purpose — nothing else.
Your data belongs to you. GU99 is simply its custodian.
Transparency — being clear about what data is collected and why.
Investment in security — across both technology and process.
Enable 2FA from your Account Settings.
Change your password regularly.
Avoid logging in from unfamiliar devices.
Keep login notifications enabled so you are alerted immediately to any unauthorized access.
Answers to common questions about using GU99.
Your data is protected, your money is safe. Register with GU99 and experience Bangladesh's most trusted betting platform.